Hudson Valley DKI Training & Learning Center

About Your Instructor

Doug Heiferman has trained and motivated thousands of individuals in the field of textile cleaning, restoration services and facilities maintenance throughout the United States for over 20 years. He is an IICRC Approved Instructor and Certified Master Textile Cleaner and additionally holds certification in upholstery cleaning, odor control, water damage, repair and reinstallation, health and safety, color repair and FCITS Carpet Inspector.

As an Industry Instructor Doug teaches a wide array of classes including IICRC certified carpet, upholstery and odor control technician. Additionally, he instructs specialized training classes in facilities maintenance, leather, oriental rugs, rug cleaning, tile and grout, wood as well as marketing and management seminars.

Doug’s high energy and motivational teaching style makes him widely requested by schools, municipalities, hotels, airports, and other commercial/industrial facilities. Students will enjoy Doug’s fun and exciting classes.


Hudson Valley DKI now offers the Ultimate Hands-On Training to the facilities maintenance professional who specializes in maintaining schools, municipalities, retail and other commercial facilities.
Take a look at the training and learning opportunities that Hudson Valley DKI has available to increase your rate of success at tackling even the toughest maintenance job while maximizing profit potential.

Diversification Initiative Program


This program designed and developed by our Director of training Doug Heiferman. Many large organizations throughout the U.S. have hired Doug to train their maintenance team. The Waldorf Astoria Hotel in New York City and the prestigious University Of California Merced a certified Green Leed certification for building operations and maintenance. Doug is honored to have trained the team on how to maintain textiles from a health perspective.
The Diversification Initiative is not only designed to teach maintenance technologies; the goal is to improve the capabilities and productivity of technicians in addition to introducing cleaning processes.

The majority of companies select 3

Topics from the menu below to customize for their specific goals. Each segment run 90 minutes.
IICRC Continuing education credits (CEC) available.

Diversification Menu 

-Carpet Cleaning
-Upholstery Cleaning
-Odor Control
-Hard Surface Maintenance
-Wood floor cleaning
-Fabric protection
-Mattress cleaning
-Carpet repair
-Commercial carpet maintenance
-Stone care and polishing
-Green building initiatives
-Cleaning from a health perspective
 -Water damage restoration
-Fire and smoke damage
-Introduction to mold remediation

IICRC ( institute of inspection cleaning and restoration certification )

For those facilities who would like their team certified. We offer IICRC courses in the following categories.
-IICRC carpet cleaning technician
-IICRC Upholstery cleaning technician
-IICRC Odor control Technician
-IICRC water Damage Technician
-IICRC fire and smoke damage
-IICRC applied microbial remediation
-IICRC mold remediation course
Call Hudson Valley DKI’s training and learning center at 845-294-8919
For all your training needs. Ask for our schedule of classes or book your private training.
Our classes are both educational and a lot of fun .